Service Controller & Software Lead
Swindon, Wiltshire
Up To £40,000
Full Time
Looking for a dynamic role where you can truly make a difference? Our client is looking for a talented Service Controller, Software Lead, or someone with strong CAD, Adobe, SAGE, or Sales Force skills! This versatile position offers a fantastic opportunity to support our client’s day-to-day operations while working closely with their management team. If you’re proactive, organised, and keen to grow your career in a friendly environment, then this could be the perfect fit for you. You will be vital in supporting operational and engineering processes, handling project management tasks, and utilising a range of software tools to streamline business functions. From scheduling maintenance and managing sales to overseeing project data and IT systems, you'll play a key part in ensuring everything runs smoothly. The company offers a friendly, collaborative atmosphere where your ideas and initiative are valued, alongside real opportunities for career progression.
Responsibilities
- Coordinate workload planning and scheduling for routine and reactive maintenance tasks
- Support and develop the engineering team, facilitating training and growth opportunities
- Prepare customer quotations, manage sales orders, and handle invoicing efficiently
- Identify customer needs and proactively recommend accessories, services, and R&M contracts
- Produce Bills of Materials and manage stock and project documentation using Sage
- Ensure accuracy of business records, including job cards, product movement, and customer documents
- Use Sage confidently for project management, invoicing, and stock management
- Assist with website product listings and support mobile and telematics tools
- Contribute to process improvement initiatives and data validation efforts
- Support purchasing activities, supplier benchmarking, and researching alternative options
Ideal Candidate Profile
- Relevant qualification in business administration, management, commerce, or industrial engineering
- Understanding of refrigeration or temperature control systems, electrical components an advantage
- Experience in operations management and organisational effectiveness
- Proficiency in Sage, Excel, CAD, and Adobe tools
- Strong communication skills, both written and verbal
- Ability to produce accurate documentation and juggle multiple priorities
- Self-motivated, curious, and eager to drive system improvements
- Resilient under pressure, with a keen eye for detail and collaboration
What’s in it for you?
- Permanent role with real scope for career development
- Chance to contribute to a growing, forward-thinking business
- A supportive team environment filled with technical talent
- Competitive salary, depending on your experience
Ready to take the next step? Click the "Apply" button now and let’s get your application moving.