Sales Manager

Sales Manager

Swindon

£50,000 - £55,000 Per Annum

Monday - Thursday - Hours: 08:30 - 17:00 / Friday 08:30 - 16:00

Monthly Fuel Allowance 

The primary role of this position is to provide our client with effective support to the Sales Department within the business.  You will require Management skills, good organisation skills, being able to work under pressure and strong interpersonal skills to meet requirements.  A background of working within a machining production environment is advantageous.

The ideal candidate will have strong knowledge and understanding of CNC machining and CNC components.

KEY RESPONSIBILITIES

• To create and maintain an effective and efficient system for all customer quotations
• Assist in the preparation of customer quotations and sales proposals and where applicable include any specific terms and conditions to meet both customer and company needs
• As an integral part of the quotations and sales proposals and where applicable include any specific terms and conditions to meet both customer and company needs
• As an integral part of the quotation process, to ensure that all customer requirements, specifications etc are fully understood and where applicable have a clear understanding of the RFQ application and/or programme.
• To ensure that the Business Operations Manager and Directors are aware of all customer quotations and the requirements
• Work closely with the Business Operations Manager, Directors and Production Team to ensure that all customer requirements are understood, met and maintained.
• Assist in, and where applicable lead in specific/identified products from the enquiry through to Customer Purchase Order, delivery of the goods and after sales support.
• Customer liaison, to provide and maintain a key point of contact for customers to both their pre and after sales requirements to include technical support/advice and after sales support.
• When and where applicable, the pursuance of submitted quotations and where applicable the securing of a Purchase Order
• To co-ordinate and expedite all customer Purchase Orders to ensure that agreed dates are met and maintained and advise accordingly internally of any changes that exceed the original agreed/advised dates including amending the company’ computerised system (NUME)
• To ensure that NUME computer system data is amended and updated accurately and accordingly at all times to maintain customer delivery requirements
• Monitor and maintain Sales KPI’s to include reports and the analysis of costs and sales and provide data to the Directors regularly/monthly
• Where necessary to work with applicable external authorities, such as customs/exporting requirements and government departments
• To liaise regularly and effectively communicate with all relevant colleagues in all departments of the company to ensure that customer requirements are understood, met and maintained at all times, to include regular Team meetings
• When required, and by using NUME, to provide effective administrative support/cover required for the Customer order procedures to include

1. Raising/processing of new customer purchase orders
2. Verification of requested customer delivery dates
3. Verification check of customer order/confirmation documentation
4. Expediting of customer purchase orders
5. Amending of customer purchase orders
6. Where applicable create new MSN stock batches

• To support the functions and services of our Purchasing/General Manager and Quality Manager, providing cover and support to the Purchasing/General Manager for holidays and absence

ABOUT YOU

• Strong Interpersonal skills are essential for this role: the ability to communicate; be comfortable speaking with a wide range of Customers, Suppliers and staff, in person, by telephone and in writing is essential
• A well-presented and pleasant manner with exceptionally strong organisational skills is essential, and you must be able to work both alone, and as part of the team.
• An understanding for the need to continually maintain professional conduct, confidentiality, and discretion.

BENEFICIAL SKILLS

• A wealth of experience working in a Sales environment
• Ability to multi-task
• Prepare and submit customer quotations
• Maintaining on-time deliveries
• Customer liaisons to include regular team meetings/face to face Customer visits and conduct contract reviews
• Maintaining customer needs and requirements
• Involved with problem solving on the shop floor/working with Production and quality team

You will be reporting directly to the Business Operations Manager and working closely with all the Directors and Departmental Managers