IT Support Technician - Gloucestershire

£23,000 - £25000 - Full Time - IT
Ref: 346 Date Posted: Thursday 12 Sep 2019
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We’re looking for an exceptional IT Support Technician with a high level of technical knowledge.

As an organisation our client prides themselves on blending customer service with innovation to provide the best possible technical support experience.

To help with this you’ll need great communication skills, a high level of organisation, and a hunger to grow and develop. We don’t just want you to be successful in this role, we want you to thrive.

You’ll be providing amazing customer service while supporting and maintaining our clients’ infrastructure using a variety of tools while developing and deepening your own skills in a fast-paced environment.

This role would suit a person who currently works or is looking for a role as Field Engineer, System Administrator, Network Manager, Field Technician, Network Engineer, Onsite Engineer, Tech Support, IT Support Engineer, IT Support Analyst or IT Consultant.


Job Requirements:

• Core networking fundamentals (TCP/IP, LAN, WAN & technologies, etc);
• Strong experience with Microsoft’s Client Operating Systems, primarily Windows 7/8.1/10 as well as key desktop applications such as Microsoft’s Office suite;
• Vast experience of configuring and maintaining Windows server environments including Microsoft’s Exchange, SQL, RDS and IIS;
• Knowledge of working with virtualised environments;
• A good practical understanding of Active Directory, Group Policy, DNS, DHCP;
• Office 365 Administration;
• Understanding of cloud computing services such as Microsoft Azure;
• Knowledge of VoIP systems administration;
• A passion for customer service with a need to exceed the customer’s expectations every time;
• A hunger to get involved with innovating and developing their products and services;
• A drive to learn and develop technical services;
• A full UK driving license.


As a IT Support Technician it’s desirable you have:

• Experience with managing Apple devices specifically iOS and OSX;
• Dabbled with Linux environments.
• Desired Qualifications:
• CompTIA A+, CompTIA Network+ & Microsoft MCSA.


While working as a IT Support Technician you can expect the following benefits:

• Great starting salary up to £30,000;
• Opportunities to progress are readily available to those who continue to excel and develop;
• Opportunity and encouragement to build your skills and career within the IT industry;
• Ongoing training and development in a supportive and dynamic environment;
• Dedicated self-development days to improve on your knowledge set;
• Use of company pool vehicle for day to day activities;
• Get involved with their monthly company evenings as well as quarterly events;
• 28 days of vacation including bank holidays;
• You get your birthday off as additional holiday;
• To work in the capital of the Cotswolds, Cirencester;
• Workplace pension;
• Free onsite parking.