BRCGS & Compliance Coordinator

BRCGS & Compliance Coordinator (On-site)
Salary: £35,000 per annum (37.5 hours per week)
Location: Swindon

Our client, a well-established and growing organisation, is currently seeking a dedicated BRCGS & Compliance Coordinator to support the ongoing development, implementation, and maintenance of the Quality Management System (QMS) and ensure compliance with BRCGS and regulatory standards. The successful candidate will play a key role in maintaining operational compliance, monitoring quality performance, conducting audits, and ensuring services meet both legal requirements and customer expectations. This role will act as the primary contact for BRCGS compliance, working cross-functionally with operational teams, suppliers, and customers to drive continuous improvement and maintain certification. The position will also support administrative operations, internal systems coordination, and quality reporting, ensuring effective governance and high service standards across the business. This is an excellent opportunity for a compliance professional to play a key role in maintaining quality standards, driving continuous improvement, and supporting operational excellence within a fast-paced environment.

Key Responsibilities

• Maintain and develop the BRCGS framework across the operation and support ongoing certification

• Monitor and improve the Quality Management System (QMS) and compliance processes

• Act as the primary internal and external contact for BRCGS and compliance matters

• Analyse quality performance data and produce reports against key indicators

• Ensure compliance with national and international standards, legislation, and customer requirements

• Coordinate quality procedures, documentation, and internal audits

• Investigate and respond to customer complaints, corrective actions, and compliance queries

• Deliver quality and compliance training to staff where required

• Liaise with customers, suppliers, and service providers to ensure service specifications are met

• Support operational teams in maintaining health & safety, environmental, and quality standards

• Provide administrative coordination to ensure smooth operational processes

Essential

• Lead Auditor or Internal Auditor certification from a recognised institute (BRCGS or ISO accredited)

• HACCP – Level 3 certification

• Experience working with BRCGS standards and compliance systems

• Knowledge of Quality Management Systems (QMS)

• Experience supporting audits, compliance monitoring, and documentation control

• Strong analytical and reporting skills

• Ability to interpret regulatory standards and customer specifications

• Excellent communication and stakeholder management skills

• Ability to train staff members on standards and compliance requirements and conduct post-training gap analysis

• Strong organisation and attention to detail

• Proficiency in Microsoft Office (Excel, Word, reporting tools)

• Ability to work cross-functionally with operations, suppliers, and customers

Desirable

• Previous experience within logistics, warehousing, or supply chain operations

• Experience implementing or maintaining BRCGS certification

• Knowledge of health & safety compliance requirements

• Experience delivering training on quality procedures or compliance standards

• Experience working with compliance audits and corrective action processes