Sales Office Manager

Out client is looking for an enthusiastic individual to drive and motivate the team within our busy and fast-paced sales office situated in Swindon. This person will be responsible for ensuring the smooth day to day running of the sales office along with after-sales support which must be second to none.  This is a “boots on the ground position” and will include the pricing and processing of quotes/orders when required. 

Someone who is capable of managing their own time efficiently and ensuring the team is achieving set targets so quotes/orders etc are processed accurately and efficiently.  An excellent level of support, both to our existing customer base and potential new customers is essential. 

Main Duties:

• Managing and developing systems to enable smooth day to day running of the sales office & staff.
• Providing time-critical quotes to both the trade and DIY customers.
• Answering technical questions relating to our products and offering advice and support where required.
• Liaising with our factory and suppliers to gain technical approval on some complex designs/product configurations.
• Ensuring where possible, customers are aware of the current regulations and requirements for new / replacement products.
• Converting winning quotes into jobs, ordering all related products/materials from our suppliers and scheduling manufacture/delivery.
• Liaising with our factory where technical details need to be manually amended from the software system before manufacture.
• Offering an exceptional level of after-sales support and advice where required.
• General administration work including filing, taking payments, answering the telephone etc. 

Candidate requirements:

• Previous industry/product experience is essential.
• Knowledge of First Degree – Window Designer or similar software is essential.
• Good working knowledge of Microsoft Excel, Word, Access and Outlook Email.
• Good ability to visualize in 3D from drawings/plans.
• Excellent communication skills, both written and verbal.
• A pro-active and flexible approach to busy workloads.
• Self-motivated and hard-working with the ability to use own initiative.
• Punctual and diligent with a smart appearance. 

From the client:

"This is an exciting role for the right person, you will be working in a busy and rapidly expanding fabricator of PVCu, Aluminium and Composite products.  Our product portfolio is always growing and we offer to our customers a level of service second to none within the industry.  Dealing with both trade & DIY customers, this role is extremely engaging and well rewarded via a sales-based commission scheme."