Order Processor - Wiltshire

£17,000 per annum - Manufacturing
Ref: 209 Date Posted: Tuesday 04 Dec 2018
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Job Title

Order Processor

Location

Swindon

Department

Customer Support

Perm/Temp

Permanent

 

Job Purpose

Processing sales orders through to manufacturing and administration support to the department.

 

Key Responsibilities

  • Make sure orders have all the required details.
  • Imports all sales orders into FCS and enters onto office reports
  • Make up sales order folders
  • Maintains production dates on operational reports and Smart
  • Run the weekly invoicing for the Finance department
  • Print and distributes all office reports on a weekly basis i.e. production schedule, orders in, showroom/customer reports
  • Liaise with surveyors, Installations and showrooms regarding production availability alongside the Office Manager
  • Key on the signature range for Home Décor orders
  • Answer phone queries in a timely manner
  • Processes kitchen sales orders for the Contracts department
  • Any other reasonable duties specified by the Supervisor Office Manager

 

 

Skill Requirements

  • Administration and Customer Service Experience
  • Attention to detail, with high levels of accuracy
  • Keeping to strict deadlines & procedures
  • Excellent planning and organisational skills
  • Able to work as part of a team
  • Good communicator and a confident telephone manner
  • Relevant IT skills
  • Able to problem solve

 

Person Specification

  • Positive attitude
  • Proactive approach to work
  • A desire to achieve and improve
  • Self-motivated