Assistant Manager - Swindon

£25,000 per annum - IT
Ref: 543 Date Posted: Thursday 16 Sep 2021
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Job Title Assistant Manager
Sector IT Retail
Location Swindon
Salary £25,000 per annum


Our client is looking for someone to assist in the specialist I.T resale and repair shop in Swindon.


Duties & Responsibilities

  • Serving as the first point of contact for the business within the organisation
  • Installing, configuring, and maintaining software and hardware components of computer and network systems
  • Diagnosing and troubleshooting software and hardware issues
  • Repairing and replacing damaged computer and network components
  • Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software
  • Supporting people whenever they encounter challenges with computers and network devices
  • Maintaining and updating technical documentation regularly
  • Testing new hardware and software before full-scale installation.
  • Maintaining and managing the online e-commerce stores and CRM
  • Maintaining and updating computer software and hardware
  • Servicing office equipment like printers and IT networks
  • Ensuring that internet security software runs without interruptions
  • Recording and analysing IT problems within a business
  • Installing new IT equipment and software
  • Training new staff to use IT equipment and software within the company
  • Testing and implementing new software programs for the company
  • Proven work experience in IT support or IT technician roles
  • Face to face and B2B experience


  • Associate degree or advanced apprenticeship in Computer Science or relevant disciplines
  • In-depth knowledge of Windows, Mac operating systems
  • Practical experience with computer hardware & software, internet, and network security protocols
  • Problem-solving skills
  • Technical documentation skills
  • Organisational and interpersonal skills

Desirable Qualifications

  1. Level 2 Certificate in ICT Systems Support.
  2. Level 3 Diploma in ICT Professional Competence.
  3. T level for IT Solutions Technicians.
  4. Equivalent experience



£18,000-£20,000 depending on experience