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Administrator - Swindon

£8.00 - £8.50 - Administration
Ref: 158 Date Posted: Monday 24 Sep 2018
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Administrator

Temp-Perm

£8.00 per hour

Swindon

 

To assist the Office / Service Manager with a number of tasks mainly involving working and liaising with our network partners, Engineers and clients.

 

General Admin Duties:

  • Updating documents, adding and updating information to portal, spreadsheets and job schedule/calendar
  • Raising and updating of engineering job sheets
  • Answering Telephones, taking messages
  • Unpacking incoming deliveries (parcels) and allocating them as required
  • Packing outgoing deliveries (Parcels), preparing despatch notes and Courier paperwork
  • Refilling Coffee Machine, Printers, Emptying Paper bins etc.
  • Keeping up to date with Customer collection and engineering shelves

 

Customer faults (Broadband)

  • Taking calls of faults or email of faults
  • Following our faults procedure, checking client data and stats (if necessary)
  • Raising ticket or liaising with network as required

 

IT Work and other work

  • Installing and updating software to PC
  • Assisting engineering with IT/Network requirements and issues
  • Assisting with radio hire stock, allocating, booking in/out
  • Assisting and learning how to program Two way radios, Telephone systems and CCTV equipment